Privacy Policy

Last updated: 15th January 2026

Data Controller Information

The data controller for your personal information is veloraxiventa.top Ltd, a company registered in Cyprus with registration number HE852369. Our registered office is located at Anexartisias Street 33, Paphos 8002, Cyprus.

Data We Collect

We collect various types of personal data to provide and improve our food delivery commission cost analysis services. The data we collect includes information you provide directly to us and information collected automatically when you visit our website.

Information You Provide

• Contact information (name, email address, phone number)
• Company information (restaurant name, business details)
• Communication preferences and inquiry details
• Service requests and consultation information
• Payment information for our services

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We process your personal data for various legitimate business purposes. How we use your information depends on the services you use and your relationship with us.

Primary Uses

• Providing food delivery commission cost analysis services
• Responding to inquiries and customer support requests
• Processing payments and managing service agreements
• Communicating about our services and updates
• Improving our website and service offerings

Marketing and Analytics

With your consent, we may use your data for marketing communications and website analytics. We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract: Processing necessary to perform our services
• Legitimate Interest: Business operations and service improvement
• Consent: Marketing communications and non-essential cookies
• Legal Obligation: Compliance with applicable laws and regulations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide analytics. We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data in the following limited circumstances:

• Service providers who assist in our business operations
• Legal authorities when required by law or legal process
• Business transfers (mergers, acquisitions, or asset sales)
• With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy. Our data retention periods are based on business needs and legal requirements.

Retention Periods

• Customer Data: 7 years after last service interaction
• Marketing Data: Until consent is withdrawn
• Website Analytics: 26 months maximum
• Financial Records: As required by Cyprus tax law

Your Rights

Under GDPR, you have several rights regarding your personal data. You can exercise these rights by contacting us using the information provided below.

Your Rights Include

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Remove consent for marketing or cookies

International Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. Any transfers to third countries will be protected by appropriate safeguards as required by GDPR.

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us using the following information:

Supervisory Authority

You have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your personal data appropriately.